Privacy policy
Privacy Policy
Last updated: October 28, 2025
At QuietAura, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
Information We Collect
Personal Information
When you make a purchase or create an account, we collect:
- Name and contact information (email, phone number)
- Billing and shipping addresses
- Payment information (processed securely through our payment providers)
- Order history and preferences
Automatically Collected Information
When you visit our website, we automatically collect:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our site
- Referring website and search terms used
- Cookies and similar tracking technologies
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Provide customer support and respond to inquiries
- Improve our website and product offerings
- Send promotional emails (with your consent)
- Prevent fraud and enhance security
- Comply with legal obligations
Information Sharing
We do not sell or rent your personal information to third parties. We may share your information with:
Service Providers
- Payment Processors: PayPal and credit card processors to handle transactions securely
- Shipping Partners: Courier services to deliver your orders
- Email Services: To send order updates and marketing communications
- Analytics Providers: To understand website usage and improve our services
Legal Requirements
We may disclose your information if required by law, court order, or to:
- Protect our rights and property
- Prevent fraud or illegal activities
- Ensure the safety of our customers and staff
Cookies and Tracking Technologies
We use cookies to:
- Remember your preferences and shopping cart
- Analyze website traffic and user behavior
- Personalize your shopping experience
- Deliver targeted advertising
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
Data Security
We implement industry-standard security measures to protect your information:
- SSL encryption for all data transmission
- Secure payment processing through trusted providers like PayPal
- Regular security audits and updates
- Restricted access to personal information
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Opt-out: Unsubscribe from marketing emails at any time
- Data Portability: Request your data in a portable format
To exercise these rights, contact us at support@quietaura.store
Marketing Communications
With your consent, we may send you:
- Promotional offers and discounts
- New product announcements
- Tips for better sleep and relaxation
You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes and enforce agreements
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
- Email: support@quietaura.store
- Website: quietaura.store
Your privacy is important to us, and we're committed to protecting your personal information.
