Terms of service
Terms of Service
Last updated: October 28, 2025
Welcome to QuietAura! These Terms of Service govern your use of our website and the purchase of our products. By accessing our website or making a purchase, you agree to these terms.
1. Agreement to Terms
By using quietaura.store, you confirm that:
- You are at least 18 years old or have parental consent
- You have the legal capacity to enter into binding contracts
- You will use our website in compliance with all applicable laws
- You agree to be bound by these Terms of Service
2. Products and Services
QuietAura offers sleep and relaxation products including sleep diffusers, aromatherapy products, sleep masks, humidifiers, night lights, and other wellness accessories.
We strive to display accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions or other content is error-free, complete, or current.
3. Pricing and Payment
All prices are listed in USD and are subject to change without notice. We accept:
- PayPal: Secure payment with buyer protection
- Credit/Debit Cards: Visa, Mastercard, American Express, Discover
Payment is due at the time of purchase. We reserve the right to refuse or cancel orders for any reason, including product availability issues, pricing errors, suspected fraudulent transactions, or violations of these Terms of Service.
4. Order Acceptance
Your order is an offer to purchase products. We reserve the right to accept or decline your order for any reason. Order confirmation does not guarantee acceptance. We will notify you if we cannot fulfill your order.
5. Shipping and Delivery
Please refer to our Shipping Policy for detailed information about processing and delivery times, shipping methods and costs, international shipping, and tracking.
Risk of loss and title for products pass to you upon delivery to the shipping carrier.
6. Returns and Refunds
We offer a 60-day return policy. Please refer to our Refund Policy for complete details about return eligibility, return process, refund processing times, and exchanges.
7. Product Warranties
Our products are sold "as is" without warranties of any kind, except as required by law. We do not guarantee that products will meet your specific requirements or be uninterrupted or error-free.
For defective products, please contact us within 60 days of delivery for a replacement or refund.
8. Intellectual Property
All content on quietaura.store, including text, graphics, logos, images, product descriptions, website design, and software is the property of QuietAura or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.
9. User Accounts
If you create an account, you are responsible for:
- Maintaining the confidentiality of your password
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
We reserve the right to suspend or terminate accounts that violate these terms.
10. Prohibited Activities
You may not:
- Use our website for any illegal purpose
- Attempt to gain unauthorized access to our systems
- Transmit viruses, malware, or harmful code
- Harass, abuse, or harm other users
- Scrape, copy, or duplicate website content
- Impersonate QuietAura or our representatives
- Interfere with website functionality or security
11. Limitation of Liability
To the fullest extent permitted by law, QuietAura shall not be liable for indirect, incidental, or consequential damages, loss of profits, data, or business opportunities, or damages exceeding the amount paid for the product.
12. Indemnification
You agree to indemnify and hold QuietAura harmless from any claims, damages, or expenses arising from your violation of these Terms of Service, your use of our products or website, or your violation of any third-party rights.
13. Privacy and Data Protection
Your use of our website is also governed by our Privacy Policy. We are committed to protecting your personal information and use secure payment methods like PayPal to ensure your data is safe.
14. Dispute Resolution
Any disputes arising from these terms or your use of our website shall be resolved through:
1. Informal Negotiation: Contact us at support@quietaura.store
2. Mediation: If negotiation fails
3. Arbitration: Binding arbitration as a final resort
15. Governing Law
These Terms of Service are governed by the laws of Qatar. Any legal action must be brought in the courts of Qatar.
16. Force Majeure
We are not liable for delays or failures in performance resulting from circumstances beyond our control, including natural disasters, war, terrorism, government actions, pandemics, shipping carrier delays, or supplier issues.
17. Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
18. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated date. Your continued use of our website after changes constitutes acceptance of the new terms.
19. Entire Agreement
These Terms of Service, along with our Privacy Policy, Refund Policy, and Shipping Policy, constitute the entire agreement between you and QuietAura.
20. Contact Information
For questions about these Terms of Service, please contact us:
- Email: support@quietaura.store
- Website: quietaura.store
- Response Time: Within 24-48 hours
Thank you for choosing QuietAura. We're committed to providing you with quality products and excellent service!
