Refund policy

We want you to love your purchase, but if you’re not completely satisfied, we're here to help.

🗓 Return Window:
You may request a return within **14 days** of receiving your item.

📦 Conditions:
- Item must be unused, in original packaging.
- Returns must include proof of purchase.
- Hygienic items, sale items, or gift cards are **not eligible for return**.

💸 Refunds:
- Once we receive and inspect your return, we’ll email you to confirm.
- If approved, your refund will be processed within **5–10 business days** to your original payment method.

🚚 Return Shipping:
- Customers are responsible for return shipping costs unless the item arrived damaged or defective.

📩 Questions?
Email us at: **support@quietaura.store**